Declaration of Accessibility
We seek to ensure that our digital services will be accessible to people with disabilities, and accordingly we have invested in the website’s ease of use for people with disabilities, to the full extent possible, in the belief that every person deserves the right to a life of equality, respect, comfort, and independence.
Despite our efforts to apply accessibility on every webpage, it may be discovered that some of the webpages are not accessible or are not suitable for any available accessibility solution. We are continuing the efforts to improve the website’s accessibility to the full extent possible, guided by our belief, and by our moral commitment, that the website should be usable by the entire population, including people with disabilities. If you find something not accessible, please let us know at Help@ReciprocityWines.com and we will do our best to resolve the issue.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
We may use such information in the following ways:
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
- Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
- All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
- We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
- All transactions are processed through a gateway provider and are not stored or processed on our servers.
- Help remember and process the items in the shopping cart.
Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
- We may also use trusted third party services that track this information on our behalf.
If you disable cookies, this will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
You can request to have your information removed by emailing us at Help@ReciprocityWines.com.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
Transfer of Your Personal Information
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Retention of Your Personal Information
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).
We strongly recommend that our customers ship to a business address to ensure that there is someone 21 years or older available to sign for the order. We can only ship to the states named on our web store. Please note: We cannot ship to a PO Box.
Your satisfaction is of the utmost importance to us. If you are unhappy with your experience for any reason please email Help@ReciprocityWines.com or call 707-318-7829.
If there are any questions regarding our policies you may contact Help@ReciprocityWines.com.